Rakuten Group financial businesses (Rakuten FG)

Confidence: Likely Updated 2026-05-26 Review by 2026-11-15 Sources 4 Machine-translated Original (JA)
#JapanFG#ec-fg#fintech
On this page

Wiki route

This entry sits under payment-firms INDEX. Read it against GMO Payment Gateway for peer / contrast context and Three-Layer Structure of Japan's Stablecoin Regulatory Regime (JPYC, USDC, Project Pax) for the broader system / regulatory boundary.

TL;DR

The fintech segment of Rakuten Group, Inc. (楽天グループ株式会社, TSE PRIME 4755). An EC-axis distinctive model: a cross-sell strategy that, with 楽天市場 (Rakuten Ichiba) + Rakuten Points at the core, bundles banking / securities / cards / insurance / payments as the “Rakuten economic sphere”. Unlike megabank-affiliated FGs (mufg / smfg / mizuho-fg) or telco-affiliated FGs (ndfg / au-FH / paypay-fg), it has a distinctive business assembly of commerce-origin → finance. 2023-04 Rakuten Bank IPO; 2024 Rakuten Securities accepted a 49% investment from Mizuho Securities. FY2024 FinTech segment Non-GAAP operating profit 1,534 億円 (+37.9%), group IFRS operating profit turned positive (530 億円). The Rakuten Mobile loss (Non-GAAP operating loss 2,163 億円) still exceeds the FinTech profit, but on an improving trend. Founder Hiroshi Mikitani (1965-), Chairman & President, has been the representative since the 1997 founding.

1. Company overview

Legal name: 楽天グループ株式会社 (holding company / conglomerate) English name: Rakuten Group, Inc. Securities code: TSE PRIME 4755 (2000-04-19 JASDAQ listing → 2013 Mothers → 2014 First Section → 2022-04 PRIME) Established: 1997-02-07 (as MDM Corporation; Rakuten Ichiba opened 1997-05 ) Head office: 1-14-1 Tamagawa, Setagaya-ku, Tokyo (Rakuten Crimson House) Representative: Hiroshi Mikitani (Chairman & President CEO, founded 1997 )

Group scale (based on latest disclosures / consolidated)

ItemFY2024年12月 full-year results
Consolidated revenue2 兆 2,792 億円 (YoY +10.0%)
IFRS operating profit530 億円 (YoY +2,658 億円, turned positive)
Consolidated EBITDA3,260 億円 (YoY +120.0%)
FinTech segment revenue8,204 億円 (YoY +13.1%)
FinTech Non-GAAP operating profit1,534 億円 (YoY +37.9%)
Mobile Non-GAAP operating loss△2,163 億円 (YoY +850 億円 improvement)
Mobile EBITDA△538 億円 (YoY +987 億円 improvement)
Rakuten member IDsover 1 億 (domestic)

Source: Rakuten Group FY2024年12月 full-year earnings highlights (2025-02-14). Net income for the period is not in the highlights; per Nikkei reporting, a net loss of 1,624 億円.

Major subsidiaries / affiliates (financial segment focus)

楽天グループ株式会社 (TSE PRIME 4755)
  ├── 【FinTech segment】2024  revenue 8,204 億 / profit 1,534 億
  │     ├── Rakuten Bank (TSE PRIME 5838, 2023-04-21 IPO)
  │     │     ├── Accounts 1,683 万 (end of 2025-03 ), deposits 11.4 兆円 (consolidated)
  │     │     ├── Standalone deposits surpassed 12 兆円 (end of 2024-12 )
  │     │     └── FY2025-03 : ordinary revenue 1,845 億円 / ordinary profit 715 億円
  │     ├── Rakuten Securities (unlisted)
  │     │     ├── Rakuten G holds 51% / Mizuho Securities (Mizuho FG) 49%
  │     │     │     └── 2024  phased increase completed (19.99% → 49%)
  │     │     └── NISA accounts among the domestic top tier
  │     ├── Rakuten Card
  │     │     ├── Cards issued 3,301 万 (end of 2025-09 )
  │     │     └── No.1  domestic shopping transaction volume (Yano Research, FY2024 年)
  │     ├── Rakuten Payment (operates 楽天ペイ / 楽天 Edy in an integrated manner)
  │     │     ├── Rakuten Pay (code payment)
  │     │     └── Rakuten Edy (prepaid e-money, former bitWallet → 2009  brought under Rakuten)
  │     ├── Rakuten Life Insurance (former Airio Life, 2013  brought under Rakuten)
  │     ├── Rakuten General Insurance (former Asahi Fire & Marine, 2018  brought under Rakuten)
  │     ├── Rakuten Wallet (crypto-asset exchange business)
  │     │     └── Acquired / renamed the former "Minna no Bitcoin" 2018-08 
  │     └── Rakuten Investment Management (the asset-management company of the Rakuten Securities group)
  ├── 【Internet Services segment】
  │     ├── Rakuten Ichiba / Rakuten Travel / Rakuten Books, etc.
  │     └── Rakuten Points base (economic-sphere core)
  └── 【Mobile segment】
        ├── Rakuten Mobile (2019-10  MNO entry)
        └── Rakuten Symphony (telecom software, Open RAN overseas offering)

Key chronology (financial segment focus / based on public information)

DateEvent
1997-02Rakuten founded (MDM)
1997-05Rakuten Ichiba service began
2000-04JASDAQ listing (4755)
2003-11Rakuten Securities (former DLJ Direct SFG Securities) made a consolidated subsidiary
2004-12Acquired Rakuten KC (former Kokunai Shinpan) → later became Rakuten Card
2005Rakuten Card established
2008-08Rakuten Edy (former bitWallet) made a consolidated subsidiary
2009eBANK → renamed Rakuten Bank (2010)
2010-05Rakuten Bank formally inaugurated (trade name changed from eBANK)
2013Rakuten Life Insurance inaugurated (acquired / renamed Airio Life)
2018-03Asahi Fire & Marine → renamed Rakuten General Insurance
2018-08Acquired “Minna no Bitcoin” → later Rakuten Wallet
2019-10Rakuten Mobile MNO service began (entered the loss phase)
2021-03Third-party allotment capital increase from Japan Post, Tencent, Walmart, etc. (approx. 2400 億円)
2022-04Transition to TSE PRIME
2023-04-21Rakuten Bank IPO (TSE PRIME 5838) ★ Japan’s largest-class net bank
2023-10Mizuho Securities invested 19.99% in Rakuten Securities (capital and business alliance)
2024Mizuho Securities raised its Rakuten Securities stake to 49% (in exchange for the effective withdrawal of the Rakuten Securities IPO plan)
2024-07Rakuten Bank accounts surpassed 1,600 万
2024-12Rakuten Bank standalone deposit balance surpassed 12 兆円
2025-02-14FY2024年12月 full-year earnings: FinTech profit 1,534 億円 (+37.9%), group IFRS operating profit turned positive
2025-05-12Rakuten Bank FY2025-03 earnings: ordinary profit 715 億円 (+48%)

2. Business-segment map

SegmentMain operatorsCharacteristics
Net bankRakuten Bank (TSE PRIME 5838)Accounts 1,683 万 / deposits 12 兆円 (2024-12 standalone) / entered mortgages
SecuritiesRakuten Securities (Mizuho 49% investment)Top tier in NISA / iDeCo, thick in individual-investor retail
Credit cardRakuten CardCards issued 3,301 万 (2025-09) / No.1 domestic in shopping transaction volume
PaymentRakuten Payment (楽天ペイ / 楽天 Edy)EC + bricks-and-mortar QR + prepaid
Life insuranceRakuten LifeCentered on net-completed channels
General insuranceRakuten General InsuranceBased on the former Asahi Fire
Crypto assetsRakuten WalletCrypto-asset exchange business
ManagementRakuten Investment ManagementFund formation (Rakuten Securities sales channel)
PointsRakuten PointsEconomic-sphere OS; bundles all businesses via SPU

The “Rakuten economic sphere” model

  • Rakuten Points = OS: points granted/used across EC purchases, telecom, cards, banking, securities, insurance, travel
  • SPU (Super Point Up Program): steps up the point multiplier for Rakuten Ichiba shopping via “Rakuten Mobile contract / Rakuten Card use / Rakuten Bank salary receipt / Rakuten Securities investment-trust accumulation”, etc. → a powerful driver of financial-product cross-selling
  • Unified member ID: all services via a single 1 Rakuten ID → advantage in CRM data integration

EC-axis distinctiveness (vs telco-affiliated / megabank-affiliated)

Competitor categoryAxisRepresentative
EC axiscommerce → financeRakuten FG (this entry)
Telecom axistelecom line → financendfg (docomo) / au-FH (KDDI) / paypay-fg (Yahoo/Z)
Banking axiscommercial bank → digitizationmufg / smfg / mizuho-fg
Specialized net axisnet securities → expansionsbi-hd

Mobile loss × financial cross-subsidization structure

  • 2019-10〜 Rakuten Mobile MNO entry → large losses on a multi-year scale became the norm due to base-station investment
  • FY2024 : Mobile Non-GAAP operating loss 2,163 億円 vs FinTech Non-GAAP operating profit 1,534 億円 → FinTech still cannot directly offset the Mobile loss, but with the improvement margin (Mobile +850 億 / FinTech +37.9%), FY2024 IFRS operating profit turned positive (530 億円)
  • The stable earnings of the FinTech segment (especially Rakuten Bank / Rakuten Card) underpin the group’s consolidated EBITDA
  • 2022-2024 period: Rakuten Securities IPO plan → a recombination of fundraising + IPO withdrawal by accepting a 49% investment from Mizuho Securities
  • 2023-04 Rakuten Bank IPO executed → group liquidity + manifestation of listed book value

Capital and business alliance with Mizuho FG

  • 2023-10 Mizuho Securities 19.99% investment → to 49% via a 2024 phased increase
  • The Rakuten Securities IPO was effectively withdrawn
  • For the Mizuho side, acquisition of a retail / net customer base; for the Rakuten side, group fundraising + deeper cooperation with a megabank-affiliated securities firm

4. Regulation / policy

  • Supervisor: Financial Services Agency (FSA)
  • Regulation by business type:
    • Rakuten Bank: Banking Act (net bank)
    • Rakuten Securities: Financial Instruments and Exchange Act (Type I financial instruments business)
    • Rakuten Card: Installment Sales Act + Money Lending Business Act
    • Rakuten Life / Rakuten General Insurance: Insurance Business Act (life / non-life respectively)
    • Rakuten Wallet: Payment Services Act (crypto-asset-exchange operator registration = JVCEA membership)
    • Rakuten Pay / Rakuten Edy: Payment Services Act (prepaid / funds-transfer business)
  • Holding-company regulation: Rakuten Group itself is an operating holding company (not a pure holding company). Each business-type subsidiary is individually subject to business-law regulation
  • Recent policy issues:
    • Rakuten Mobile spectrum allocation / capital expenditure → under MIC jurisdiction, but with indirect impact on the financial segment
    • 2024〜 the new NISA scheme → Rakuten Securities account growth
    • Stablecoin / crypto-asset regulation revisions → spillover to Rakuten Wallet

Sources


[!info] Verification status confidence: high (v1.1 reflecting official IR figures 2026-05-19). Major figures confirmed via the FY2024年12月 full-year earnings highlights (2025-02-14), the Rakuten Bank FY2025-03 earnings report (2025-05-12), and the Rakuten Bank deposits-surpassed-12 兆円 release (2025-01-07). FinTech segment revenue 8,204 億 / profit 1,534 億, Rakuten Bank accounts 1,683 万 / deposits 12 兆 (standalone), and Rakuten Card 3,301 万 cards are all based on official disclosures.